Help Centre Categories

How-to guides to help you get the most out of Scafflinq.

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Getting Started

Set up your account and get your first scaffold tagged.

How to sign up your company

My email address is already in use

How to add Team Members

User Roles and Permissions

View all guides

Tags & Scanning

Scanning, managing and replacing your Scafflinq tags.

How to replace a lost or damaged Tag

View all guides

Reminders & Notifications

Stay ahead of your next inspection due date.

How to set up inspection reminders

View all guides

Account & Company Settings

Company details, branding, access and closing your account.

How to change the logo on your Handover Certificate

How to archive a Project

I forgot my password, how can I login to my account?

How to reset your password

View all guides

Projects

Create, manage and archive the sites you're working on.

How to add a Project

How to add a Scaffold

How to archive a Project

I can't see Scaffolds under my Project

View all guides

Certificates & Reports

Handover certificates, inspection reports and exports.

How to change the logo on your Handover Certificate

View all guides

Mobile App

Installing, logging in and working on site.

I can't see my Projects in the mobile app

View all guides

Troubleshooting

Quick fixes for the problems we're asked about most.

My email address is already in use

How to replace a lost or damaged Tag

My account is locked due to a billing issue

I forgot my password, how can I login to my account?

View all guides

Scaffolds & Inspections

Add scaffolds, record inspections, keep your register current.

Scaffold statuses explained

How to add a Scaffold

How to inspect a Scaffold

How to set up inspection reminders

View all guides

Team & Permissions

Invite people and control what each person can do.

How to add Team Members

User Roles and Permissions

View all guides

Billing & Plans

Plans, invoices, payment details and failed payments.

How billing works

My account is locked due to a billing issue

How to delete your account

View all guides

Getting Started

Set up your account and get your first scaffold tagged.

How to sign up your company

My email address is already in use

How to add Team Members

User Roles and Permissions

View all guides

Scaffolds & Inspections

Add scaffolds, record inspections, keep your register current.

Scaffold statuses explained

How to add a Scaffold

How to inspect a Scaffold

How to set up inspection reminders

View all guides

Certificates & Reports

Handover certificates, inspection reports and exports.

How to change the logo on your Handover Certificate

View all guides

Reminders & Notifications

Stay ahead of your next inspection due date.

How to set up inspection reminders

View all guides

Billing & Plans

Plans, invoices, payment details and failed payments.

How billing works

My account is locked due to a billing issue

How to delete your account

View all guides

Troubleshooting

Quick fixes for the problems we're asked about most.

My email address is already in use

How to replace a lost or damaged Tag

My account is locked due to a billing issue

I forgot my password, how can I login to my account?

View all guides

Projects

Create, manage and archive the sites you're working on.

How to add a Project

How to add a Scaffold

How to archive a Project

I can't see Scaffolds under my Project

View all guides

Tags & Scanning

Scanning, managing and replacing your Scafflinq tags.

How to replace a lost or damaged Tag

View all guides

Team & Permissions

Invite people and control what each person can do.

How to add Team Members

User Roles and Permissions

View all guides

Mobile App

Installing, logging in and working on site.

I can't see my Projects in the mobile app

View all guides

Account & Company Settings

Company details, branding, access and closing your account.

How to change the logo on your Handover Certificate

How to archive a Project

I forgot my password, how can I login to my account?

How to reset your password

View all guides

Getting Started

Set up your account and get your first scaffold tagged.

How to sign up your company

My email address is already in use

How to add Team Members

User Roles and Permissions

View all guides

Projects

Create, manage and archive the sites you're working on.

How to add a Project

How to add a Scaffold

How to archive a Project

I can't see Scaffolds under my Project

View all guides

Scaffolds & Inspections

Add scaffolds, record inspections, keep your register current.

Scaffold statuses explained

How to add a Scaffold

How to inspect a Scaffold

How to set up inspection reminders

View all guides

Tags & Scanning

Scanning, managing and replacing your Scafflinq tags.

How to replace a lost or damaged Tag

View all guides

Certificates & Reports

Handover certificates, inspection reports and exports.

How to change the logo on your Handover Certificate

View all guides

Team & Permissions

Invite people and control what each person can do.

How to add Team Members

User Roles and Permissions

View all guides

Reminders & Notifications

Stay ahead of your next inspection due date.

How to set up inspection reminders

View all guides

Mobile App

Installing, logging in and working on site.

I can't see my Projects in the mobile app

View all guides

Billing & Plans

Plans, invoices, payment details and failed payments.

How billing works

My account is locked due to a billing issue

How to delete your account

View all guides

Account & Company Settings

Company details, branding, access and closing your account.

How to change the logo on your Handover Certificate

How to archive a Project

I forgot my password, how can I login to my account?

How to reset your password

View all guides

Troubleshooting

Quick fixes for the problems we're asked about most.

My email address is already in use

How to replace a lost or damaged Tag

My account is locked due to a billing issue

I forgot my password, how can I login to my account?

View all guides